OPay  –  Opay Nigeria is seeking the services of both graduates and experienced job seekers to fill the vacant positions in their company.
Apply for the ongoing Opay Nigeria Job Recruitment 2022. See the 37 job positions, descriptions, eligibility, and how to apply.
OPay is a one-stop mobile-based platform for payment, transportation, food & grocery delivery, and other important services in your everyday life. We combine Human excellence, expertise and technology together to achieve the best. Millions of users rely on OPay every day to send and receive money, pay bills, and order food and groceries.

We are recruiting to fill the following positions below:

1. Customer Service Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities

  • Tracking customer experiences across online and offline channels, and touchpoints.
  • Collaborating with internal teams to enhance customer experience and brand awareness.
  • Identifying customer needs and taking proactive steps to maintain positive experiences.
  • Documenting processes and escalating customer issues, as well as customer compliments and complaints.
  • Responding to customer queries in a timely and effective manner, using appropriate communication channels.
  • Analyzing customer feedback on products/services and new releases, as well as preparing reports.
  • Evaluating customer experience surveys and facilitating improvements
  • Aligning customer experience strategies with marketing initiatives as well as informing customers about new product features and functionalities.
  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Gather customer feedback and share with our Product, Sales, and Technology teams.

Requirements

  • Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.
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Salary
N60,000 – N120,000 Monthly.
Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail.

2.) Customer Care Representative

Location: Lagos
Salary: N60,000 – N70,000 / month.
Deadline: Not Specified.

Qualifications

  • Must be a Graduate and must have completed NYSC
  • 2- 3 years’ of relevant work experience
  • Must have banking or Fintech space (kudi, kuda, monie point,) and other mobile money operators
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.
Salary
N60,000 – N70,000 / month.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their Resume to: opaycommunucation@gmail.com using the Job Title as the subject of the mail.
Note: Resume must reflect the required role and experience.

3.) Human Resource Business Partner

Locations: Abuja, Kano, Lagos, Rivers and Imo
Salary: N200,000 / month.
Deadline: Not Specified.

Job Requirements

  • HND, B.Sc / M.Sc in relevant disciplines
  • Appropriate professional qualification will be an added advantage
  • 2-4 years of experience in HR role.
Salary
N200,000 gross monthly.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their Resume to: opaycommunucation@gmail.com using the Job Title as the subject of the mail.
Note: Resume must reflect experience in regard to the role required.

4.) Senior Manager – Customer Success

Location: Lagos

Requirements

  • B.Sc / M.Sc qualification in Mass Communication or any related field.
  • A wealth of experience Managing and customer experience and support in FINTECH payment solutions firm preferably
  • Minimum of 8 years experience in customer service and at least 3years as a Customer Success/ Support Manager.
  • Results-oriented, entrepreneurial, and self-motivating.
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Application Closing Date
28th March, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
 

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